• Getting started
• Online features
• Domain names
• Marketing
• Statistics
• Print features
• Technical support
• Sales

Click the question you are interested in to see its answer.

A unique website for your listing is a fast, easy, cost effective marketing medium that will showcase you and your listings. 80% of home buyers use the internet when looking for a home or agent, you really can't afford not to.

Basic Package $29:

• A unique property website, with a unique web address that you can a post online as a link, for example: http://www.site2sell.com/tour/123/ - this unique web address is compatible with MLS and national portals like Realtor.com. You can paste the link anywhere a virtual tour link can go.
• 12 months of website hosting from the date of activation (renewable)
• Unlimited access to update your site2sell website, virtual tour, designer flyer, and postcards
• Direct access to wholesale pricing for sign riders, printed flyers, postcards, postage, and database integration for postcards

Domain Package $43:

• Everything listed above PLUS 12 months of registration and hosting of a domain name (renewable), that you choose to advertise your listing such as www.Your-Listing-Name.com.

Simply click on the Account tab, hit the "Browse" button at the bottom of the page, click to select the photo file in the window showing the files on your computer, then click the open button in that window. The window to your computer will close, and your photo will be displayed back on our Account page. Repeat this process to upload your company logo using the second "Browse" button.

Go to the “Tour” tab of your listing. Under the “Side Tabs” section, make sure “Contact Me” is unchecked. This will remove your contact information.

Yes. You can revise and refine any aspect of your website at any time. Please see our tutorial videos or follow our simple, step by step instructions to get set up in minutes. Once you activate the site, you will need to keep the listing address the same, as there is one listing per activation charge. If you entered your address incorrectly, email us the correct address and we will update it for you.

Go to the "Tour" tab of your listing. You can change which media you would like displayed, such as Photos, Panoramas, Maps, Video, Music. You can also change which information you would like displayed, such as your Contact information, Biography, Listing Description, Files, Testimonials. Check the boxes next to the tab names you would like to display. Click the green "+" symbol next to a tab to make specific changes to that tab's information.

Yes. You can revise and refine any aspect of your website at any time. Please see our tutorial videos or follow our simple, step by step instructions to get set up in minutes. Once you activate the site, you will need to keep the listing address the same, as there is one listing per activation charge. If you entered your address incorrectly, email us the correct address and we will update it for you.

There are two ways to download your photos.

The first way is to login and go to the files tab, move your mouse over the small thumbnail version of a photo then click the eyeball icon to view the large version of that photo, then right click the large photo and choose "Save picture as..." to save it to your computer.

The second way to download your photos is all at once; Log in and go to the files tab, click on the "download all" link next to the title "Photos" in the photo thumbnail section, all the photos will be compressed into one "zip" file which you then save to your computer and can be "unzipped" by double-clicking on zip folder to reveal the individual photos.

Log in to the control panel, make sure you're on the description tab and select the “off-market” option from the “listing status” pull down menu. If you want to put it back up later, just log in and select the “active” option, (as long as you are within your activation period). Taking your site2sell off the market will remove it from the internet so it won't show up anywhere that you have it posted.

Go to site2sell.com/forgot_password/ , enter your email address and press the "Send Recovery Email" button. An email will be sent to you with a link that will give you a temporary password.

This is really up to you and your time/budget. We offer photo editing if you want to take your own photos and have us prepare them for the web to look as good as possible. You can also contact a local photographer and upload the photos they provide you. If you are in the Greater Bay Area, we can recommend a great photographer, click here to request a referral.

You can upload as many photos as you like, remember that a good photo sells, and a bad photo repels. You may want to consider having us edit your photos for web; see the activation page for details.

You can put any video link on your site2sell website. When you set up your tour, check the box for video and then the green "+" button. This opens a window to paste your video link into. Finally, hit the “Save Changes” button.

We have carefully selected appropriate music from different genres that can enhance the listing presentation. Simply check the box for music on the tour page for preset music, or click the green "+" button to preview our music options and click on your favorite.

Click on the “Files” tab to add one file at a time, or select multiple files using the "Select Files" button. When you are finished adding files to your upload list, use the “Upload Now” button to send all of the files to our server. (Our uploader takes photos that are in .jpg or .gif format, and documents that are in .pdf, .doc or .txt format. The maximum file size we accept is 5mb.

Your site2sell website will be live instantaneously after your activate it. It can take up to 24 hours for your domain to propagate throughout the internet. So, depending on your internet service provider, you may not see it right away. If it still is not up after 24 hours, email support so we can look into it.

Domain names will be registered under our company name, so technically we own them, however, the domain is exclusively yours to use for as long as your website remains active with us (you can renew it annually).

The reason for this is to streamline the process for you as well as protect you. We have no intention of using your domain name selection. In order to keep costs down we have to control the DNS and ensure it works properly.

If you decide you want to purchase the domain for an extended time frame, please email us.

If you find you want a domain name after you've activated your site2sell website, click the "Order add-ons" link in the upper right corner of the desired listing.

You will need to log into your registrar account (where you purchased the domain name, such as GoDaddy), and “redirect” it to the address of your site2sell website which can be found in the listing’s “Tour” tab.

The domain name you purchased is someplace else and we cannot redirect it for you. You will need to follow the instructions from your registrar, or call their tech support and have them redirect it. They will need the link to your site2sell website, after you have activated it..

No, we do not see a benefit of adding email functionality. Please let us know if you feel there would be a benefit.

You can renew your site2sell website for an additional year for the same low price you paid for the first year, $29 or $43 depending on your package. We will email you a reminder to renew before your site2sell website expires (please keep your email address current in your account information). There will be instructions in the email of how to login to your account and renew your site2sell website for another year, or more. If you would like to renew a website that has already expired, email support with your request.

If you would like us to post your site2sell website to Realtor.com for you, please select that option on the order page. The cost is $25, which includes the red spinning house icon linking to your site2sell website on Realtor.com, Homeseekers.com and other national sites. We are a preferred provider which means we pay them to post your tour.

Our charge applies even if you have a “showcase listing enhancements membership”, due to labor costs. Please make sure the listing information you input matches exactly what Realtor.com has on their site. If every character is not the same, the link will not post. Click Realtor.com to see your listing.

Go to your listing's “Tour” tab. On the right hand side, under the “Links” section, click the “Statistics” link. The statistics page allows you to display and print reports for time periods (such as Last 24 hours, 1 Month ago, etc.) or specific time ranges (such as May 1st 2007 – July 15th 2007). Hit the “Get Report” button to view the graphs and charts.

When you elect to get the domain package and a sign rider featuring your chosen domain name, you advertise to everyone who sees your sign that there is more information available at an entire website devoted to your special property. Your 24” x 6” corrugated plastic sign rider is a great value at $15 which includes shipping, (although you can see slight ridges in the plastic up close, you don't see them from a few feet away). See our "Activate Listing" page for custom color and text options, and sign board upgrade.

Once you activate your website with the sign rider option we will automatically send your custom domain name or other sign message to our fulfillment center. It will be printed within one business day and mailed to you right away, (4-7 days approximate shipping time.) Due to the fast turn-around, changes or cancellations of your sign order are not available, so be sure to check that your sign text is correct when you place the order.

If you find you want to order a sign rider after you've activated your site2sell website, click the "Order add-ons" link in the upper right corner of the desired listing.

The style option allows you to change the overall look of your site2sell flyer, it will change the background and text color. Start your flyer by clicking on the “Flyer” tab, then click the “Change Style” button where you can preview and select from various designer flyer styles with color and number of photo options. To select one hit the “Use This Style” button.

Once you've selected a flyer style, (see above), you will be in the "Flyer Editor". Click on the text fields to enter your text or bullets. Drag and drop your photo thumbnails onto the target areas on the flyer. The “Photo Size” window will pop up and allow you to resize your photo with the blue slider, you can click and drag the photo to position it. Note: In the "Photo Size" tool, you want to cover all black areas with your photo or they will print black. Transparent areas will be cropped out. Click the “Save Changes” button to return to the "Flyer Editor". Certain information will automatically show up in your flyer like the price, listing address, contact information and headshot. Other information can be automatically added in the text box. If you hit the “Paste Listing Text” button, your description will be pasted in for you, you can hit the “Insert Bullets” button which will give you a prompt to add bullets, and you can hit the “Paste Domain” button which will paste in your domain if you chose the domain package. You can also increase or decrease the font size.

You can have as much text as will fit in the text box on the front of the flyer, you can try to resize the text smaller to make it fit. If that doesn't accommodate all your text, you can revise your text to a shorter version or you can print the rest of the text on the back when you print it yourself. You can also use our “Flyer Back” in the “Change Style” section to make a back page of text to the flyer that you can save or print as a PDF. We don't allow you to change the size of the text box or add text boxes as that would alter the pre-designed layout of the flyer.

Click on the contact information text box next to your headshot in the flyer editor and hit the “Use Another Agent's Information” button to enter the other person. After you print that version, hit the “Use My Account Information” button to change it back to your information.

You can make two separate flyers for the 2 agents, click on the contact information text box next to your headshot in the flyer editor and hit the “Use Another Agent's Information” button to enter the other person, then hit the “Use My Account Information” button to change it back to your information.

Option 1 – once you create your flyer, you can print the PDF on your own printer. While in the “Flyer Editor” select the “View/Print PDF” button then hit the printer icon in the top left corner or pull down the file menu of your internet browser and select print. View the flyer editing video tutorial.
Option 2 – click the “Order Prints” button in the “Flyer Editor” to send your PDF to our online print partner; a window will pop up with instructions on how to proceed to their website to order magazine quality flyers that are delivered to your door in one to two business days with free shipping.

The style option allows you to change the overall look of your site2sell postcard, it will change the background and text color. Start your postcard by clicking on the “Postcard” tab, then click the “Change Style” button where you can preview and select from various designer styles with color and number of photo options. To select one, hit the “Use This Style” button.

Once you've selected a postcard style, (see above), you will be in the "Postcard Editor". Click on the text fields to enter your text or bullets. Drag and drop your photo thumbnails onto the target areas on the postcard. The “Photo Size” window will pop up and allow you to resize your photo with the blue slider, You can click and drag the photo to position it. Note: you want to cover all black areas or they will print black. Transparent areas will be cropped out. Click the “Save Changes” button to return to the postcard editor. Certain information will automatically show up in your postcard like the price, listing address, contact information and headshot. Other information can be automatically added in the text box. If you hit the “Paste Listing Text” button, your description will be pasted in for you, you can hit the “Insert Bullets” button which will give you a prompt to add bullets, and you can hit the “Paste Domain” button which will paste in your domain if you chose the domain package. You can also increase or decrease the font size. Note: you will need to type in the return address where you want the undeliverable postcards to be returned.

You can have as much text as will fit in the text boxes on the front and back of the postcard, you can try to resize the text smaller to make it fit. If that doesn't accommodate all your text, you can revise your text to a shorter version. We don't allow you to change the size of the text box or add text boxes as that would alter the pre-designed layout of the postcard, and because certain areas of the postcard must be left blank for post office use.

Click the “Order Prints” button in the “Postcard Editor” to send your PDF to our online print partner; a window will pop up with instructions on how to proceed to their website. They offer high quality printing of postcards that are delivered to your door with free shipping or mailed to your database at great pricing. 

If your photo files are very large, you may experience problems if you try to upload them all at once, depending on your internet connection. Just close the site2sell window and any other internet windows that are open, and try again uploading only one photo at a time. You may need to restart your computer and/or your wireless internet router if you still can't upload.

Make sure your speakers are working properly, that your computer is not on “mute”. Volume will be controlled by the person viewing your site2sell website.

When you save your flyer to your computer, it is saved as a pdf type file. If your computer can't open or see your flyer pdf, you may need to install Adobe Reader on your computer. It's free to use, you can click this link to get it from the Adobe site:
http://www.adobe.com/products/acrobat/readstep2.html

You'll need to check a few things, start with simplest:

• 1. Double-check that your email address has been typed acurately into email fields in your site2sell account section ("Account Information" and "Public Contact Information") and make sure to save any changes you make by hitting the "Save Account Settings" button.
• 2. Be sure your are sending email from an activated site2sell listing website.
• 3. You may need to have your email software open and you may need to hit "send/receive" to make sure the email is sent.
• 4. Check the junk mail and/or spam folder in your email software, the email may have gone in there in which case you'll need to set your email software up to "allow" emails from unknown people.
• 5. Beyond these fixes, you may need to contact your office IT person/ computer wizard to check your computer or web based email software settings, possible spam filters or server security like firewalls.

Sorry we don't have your answer posted, we've tried to be very thorough with our FAQ's and online instructions so you can get up and running on your own. We would be happy to reply to your question with a specific answer within 1 business day, please email the details to support. 

We understand that listings come up one at a time, so our websites are the same low price each time you need one. No introductory price followed by a much higher price for your second purchase. No "hook" prices that require a large volume commitment, no monthly charges, and no domain registration required.

Our talented design team can create a custom look just for you, please email sales for more information.